How to Respond When Others Are Angry

Man and women calmly looking at each other.

When someone else’s anger comes at you—hard, that’s unexpected, coming from out of left field, maybe even unfair, you feel the heightened internal tension. I know I do. My chest tightens. My mind speeds up. My own frustration about what’s happening wants to rise right along with theirs. In that instant, you’re standing at a […]